Bodum Reviews and Complaints
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Bodum Water Kettle – malfunction: super-hot grip and the company is not taking it back without a receipt.
Bodum Usa French Press Glass Cup Review
Horrible customer service! | Bodum review from San Francisco, California
Bodum beaker always breaking
Bodum French press customer service does not respond
Update by user Oct 02, 2012
No change. Tried message via their Facebook page but they do not respond at all.
Original review posted by user Sep 01, 2012I have inquired three times about obtaining a part to replace one that broke. The part should be a lifetime part - it is a hollow bolt that secures the lid to the shaft. It is not a standard replacement part that is available thought various sources. There is no other way to get a replacement unless Bodum can supply it. I used the email contact form on the Bodum USA web site. No response whatsoever. I regret my previous purchases; evidently they are so complacent that even a response is too much trouble. No service, no manners, no more of my business.
Bodum Borsilicate Product Failure
Unable to get what I needed | Bodum review from Kalamazoo, Michigan
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